What industries does Codeteki support?

We work with professional services, finance, healthcare, government, and high-growth startups who need secure, explainable automation.

Do you replace teams with AI?

We augment your existing teams. Every deployment includes training, guardrails, and tailored workflows so people stay in control.

Can you work with our in-house developers?

Absolutely. We embed with product, data, and IT stakeholders to co-design architecture and share implementation playbooks.

How custom are the solutions?

Every engagement is bespoke. We reuse hardened accelerators but deliver a solution that fits your processes, compliance, and tech stack.

Where is the team located?

The core team sits in Melbourne with satellite collaborators across Australia for timezone-aligned delivery.

How fast can we go live?

Discovery to pilot typically takes 3–4 weeks. Production rollouts follow in 6–10 weeks depending on integrations and change management.

What does onboarding look like?

We run collaborative workshops, map workflows, define measurable outcomes, and deliver a detailed implementation plan.

Can you integrate with legacy systems?

Yes. Our engineers have integrated with ERP, CRM, document management, and bespoke line-of-business systems.

Do you offer training?

Every delivery includes live enablement, recorded walkthroughs, and quick-start guides tailored to each team.

Which AI models do you support?

We are model-agnostic. Deployments can use OpenAI, Anthropic, local LLMs, or your preferred vendor with multi-tenant isolation.

Data remains within your cloud boundary. We configure encryption in transit/at rest, role-based access, and logging that meets SOC2/ISO requirements.

Yes. Production systems include response SLAs plus proactive monitoring dashboards handed over to your team.

Can we host on-premises?

We support on-prem, private cloud, and hybrid deployments with Kubernetes, Docker, or serverless primitives.

Do you stay engaged after launch?

We offer managed services, retainer-based improvements, and quarterly roadmap reviews.

How do you handle feature requests?

Requests enter a transparent backlog. You get a delivery plan with impact scoring so stakeholders can prioritise.

Can you train new team members?

Yes, we provide refreshers, new-hire bootcamps, and helpdesk-style office hours.

Is documentation included?

Every engagement ships with architecture diagrams, SOPs, and runbooks hosted in your knowledge base.

What is the first step?

Book a consultation. We align on objectives, data readiness, and a success plan before any build kicks off.

How do you price projects?

Fixed-price discovery, milestone-based delivery, or retainers for rapid support. Every quote is transparent and scoped to outcomes.

Can we start with a pilot?

Yes. Many clients start with a single workflow pilot to capture ROI data before scaling.

Set Up an AI Chatbot for Your Wix Website: What to Expect and How Codeteki Can Help

Looking to enhance customer engagement on your Wix website? An AI chatbot could be your game changer. At Codeteki, we specialise in creating tailored AI…

Set Up an AI Chatbot for Your Wix Website: What to Expect and How Codeteki Can Help

Looking to enhance customer engagement on your Wix website? An AI chatbot could be your game changer. At Codeteki, we specialise in creating tailored AI solutions that boost your business's efficiency and customer satisfaction.

The Challenge: Customer Queries Never Sleep

If you run a small business, you know the struggle. Customers have questions at all hours. They want answers—now. But juggling inquiries while managing day-to-day operations can feel overwhelming. This is where an AI chatbot steps in.

Imagine having a virtual assistant that handles customer inquiries 24/7. Sounds ideal, right? You could focus on running your business while your chatbot takes care of answering questions, booking appointments, or even processing orders. But how do you set this up on your Wix website?

Let’s break it down.

Setting Up Your AI Chatbot on Wix

Step 1: Choose the Right AI Chatbot

Not all chatbots are created equal. You need one that integrates seamlessly with your Wix site and meets your specific needs. Codeteki offers AI Chatbot Development services that can be tailored to your business. Our chatbots are smart, responsive, and designed to engage customers effectively.

Step 2: Integrate with Your Wix Website

Once you’ve chosen your chatbot, it’s time for integration. Wix allows you to add third-party applications, including chatbots, which can be done through the Wix App Market. But here’s the catch: if you want a truly custom experience, you might need more than just a basic setup.

This is where Codeteki shines. We provide custom website development that includes AI integration, ensuring that your chatbot matches the look and feel of your site while functioning optimally. This helps in creating a cohesive brand experience for your customers.

Step 3: Customise Your Chatbot’s Responses

Your chatbot needs to speak your customers’ language. That means customising its responses to reflect your brand voice, frequently asked questions, and specific services. At Codeteki, we work with you to develop a chatbot that not only answers questions but engages customers in a way that feels personal and relatable.

Step 4: Test and Optimise

After setting up, the next step is testing. You want to ensure that your chatbot handles inquiries smoothly. Monitor its performance and make adjustments as needed. In my experience, a well-optimised chatbot can lead to a 40% reduction in phone calls, freeing up your time for more critical tasks.

What to Expect Once Your Chatbot is Live

You’ve integrated the chatbot, customised its responses, and optimised it. But what can you realistically expect?

24/7 Customer Support: Your customers can get answers anytime, which means you won’t miss out on potential sales due to unanswered questions.
Increased Engagement: With a chatbot handling inquiries, you’ll see higher engagement rates on your site. Customers appreciate quick responses.
Cost Efficiency: By automating responses, you can reduce the need for additional customer service staff, leading to significant savings. Plus, with Codeteki, there's no monthly fees—just transparent, flat-rate pricing.

But here’s the thing: if you want to get the most out of your chatbot, you need to invest in a solution that’s tailored to your business.

How Codeteki Helps

At Codeteki, we've built our reputation on delivering custom-built AI solutions that meet the unique needs of Australian small to medium businesses. Here’s how we can help you specifically with your AI chatbot setup:

Tailored Development: Our team will work with you to create a chatbot that fits your brand, ensuring it resonates with your audience.
Seamless Integration: We integrate your chatbot into your Wix website, providing a hassle-free experience that doesn’t compromise on usability.
Ongoing Support: With our expertise, we’ll help you monitor performance and make necessary adjustments over time to ensure your chatbot continually meets customer expectations.

If you’re serious about improving customer engagement and automating your responses, it’s time to take action.

Conclusion

Setting up an AI chatbot on your Wix website doesn’t have to be a daunting task. With the right approach and support from Codeteki, you can create a powerful tool that enhances customer engagement, boosts efficiency, and drives sales.

Ready to elevate your business with a custom AI chatbot? Book your free strategy call at codeteki.au/contact.